FAQ

Q & A

When will my package be sent out ?

Processing for all custom orders are unique to the item please read your items description for more information
For ready to ship items processing is 1-2 business days from the day you ordered

How long does shipping take?

Do you ship internationally?

When will I get my tracking number?

How do I contact your customer support if I have questions about my order?

Please DM us on our customer service page on instagram or text our customer service number

How will I know if this garment is the correct size for me?

Please review the size chart below if your don't see your correct measurements please message us your measurements with your name and order number via email or instagram DM

Why does my package say return to sender?

When packages get marked as return to sender that means you may have put in the incorrect address at checkout, please DM us your order number and address so that we can confirm the address for your reshipment.
Please keep in mind that if your package gets marked as return to sender we will only allow the option to send your item back to you, no refunds will be made

If I need my items before a certain date will I get it in time?

Please order your items accordingly using the processing and shipping times we have provided on this page

Do you offer express / 1-2 day shipping?

Yes please DM us your order number and we may be able to arrange fast shipping for you
Orders outside of the US may not be eligible for express shipping

how do I wash my Items?

Washing instructions

These items must be hand washed genitally and hung dry